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Send us a message below for product questions, technical support, order updates, or escalations. For order help, include your order number and the email used at checkout.
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Processing and shipping timelines
These timelines are estimates based on production availability, inventory, and the current fulfillment queue. High-demand periods, holidays, inventory delays, carrier conditions, or other unexpected circumstances may require additional time. Tracking information is emailed once an order ships.
ARSS15 orders
ARSS15 orders typically require an estimated 7–14 business days to process and ship. Most orders are completed within this timeframe; however, machining schedules, production volume, carrier conditions, holidays, or logistical delays may require additional time.
Other in-stock products
Most smaller, in-stock products are normally processed within 3–5 business days, including:
- Hoffman and Gunetic Advance Safety kits
- Standard Super Safety or Advance Safety components
- FatLip triggers
- TX22 products and reinforcement kits
- Selectors, buffers, buffer weights, gas rings, and other small in-stock components
This estimate does not apply to ARSS15 orders, preorders, backordered products, custom products, Leber V2 products, or products with a separate processing timeline listed on their product page. Carrier transit time begins after shipment and is separate from processing time.
Tracking information
Tracking is emailed to the address used during checkout after your order is packed and shipped. A shipping label may be generated before the carrier receives or scans the package, so tracking updates may not appear immediately.
Order past the estimate?
Use the form above or email [email protected]. Include your order number and checkout email so the support team can locate your order quickly.